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"Developing rapport involves asking questions, maintaining a positive attitude, encouraging open communication, actively listening, and sharing sincere compliments."

Five Important Details for Developing Rapport

March 18, 20242 min read

Let us take a look at the basics of building rapport.

In a nutshell, it takes asking questions, having a positive, open attitude, encouraging an open exchange of communications (both verbal and unspoken), listening to verbal and unspoken communications, and sharing positive feedback.

Here are essential details on each step: 

  1. Ask Questions – Building rapport is similar to interviewing someone for a job opening, or it can be like a reporter seeking information for an article. Relax and get to know the other person to find common ground or things of interest. You can begin by simply commenting on the other person’s choice of attire, if in person, or about their computer, if online, and following up with related questions. For example, in person, you could compliment the other person on their color choice and maybe a pin, ring, or another piece of jewelry and ask where it came from. In online communications, you could complement the other person’s font, smiley faces, or whatever they use, mention that the communication style seems relaxed, and ask if they write a lot. Then, follow up, steering clear of topics that could entice or cause arguments while gradually leading the person to common ground you'd like to discuss. 

  2. Attitude – Have a positive attitude and leave social labels at home (or in a drawer if you're at home). Many people can tell instantly if you have a negative attitude or feel superior. So, treat other people as you would like to be treated, and give each person a chance. 

  3. Open Exchange – Encourage others to share with you. Some people are shy, scared, or inexperienced in communicating and welcome an opportunity to share. So, both body language and verbal communication invite an exchange. Face the other person with your arms open, eyes looking into theirs gently (not glaring or staring), and encourage a conversation with a warm smile. 

  4. Listen – Be an active listener. Don't focus your thoughts on what YOU will say next. Listen to the other person’s words and take your clues while noting the body language. For example, if the other person folds his arms and sounds upset, you may need to change the subject or let him have some space and distance; maybe even try approaching him later on and excusing yourself to make a phone call (or head to the buffet table or somewhere to escape). On the other hand, if the other person is leaning toward you, following your every word, and communicating with you as if you were old friends, BINGO. You've built rapport! 

  5. Give Compliments – Hand them out freely without overdoing it. Leaving a lovely part of yourself like a compliment is a good memory for the other person to recall – numerous times. That's a good rapport. But do be sincere! False compliments aren't easily disguised.

Enhance your relationship, book a call now with Agnes at https://link.theelevatedintelligence.com/widget/bookings/generalcalendar-89e86508-ad75-45e2-83c1-277981242d6a/typeofappointment-5d02eddf-e9b2-4875-955b-67dc0df1ca94.

 

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